Automation
WhatsApp Business Automation
🎯 The Problem
A local business in Ghana could not keep up with customer inquiries and order tracking via standard WhatsApp.
⚙️ The Solution
Built a Node.js webhook server connecting the WhatsApp Business API to a Google Sheets database for automated replies and order logging.
✅ The Result
Improved customer response time to under 5 seconds and drastically reduced manual data entry errors.
Technologies Used
Node.jsWhatsApp Business APIGoogle Sheets APIWebhooks